Frequently Asked Questions
Your guide to seamless style and service.
How do I determine the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend comparing these to a similar garment you already own to ensure the perfect fit.
What is your return and exchange policy?
We offer a 30-day return and exchange window for all unworn items in their original packaging with tags attached. Simply initiate the process through our online returns portal.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
Are your materials sustainably sourced?
Perfora is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.